Client connections: How our group members shaped the way their group was delivered.

Abstract

Prior to Covid-19 the “Strivers” Progressive Neurological exercise group wasrunning face to face in the centre on a weekly basis. Due to lockdowns in 2020 and the inability to offer face to face sessions, we were directed to move to a telehealth model and needed to look at new ways of delivering client care.The following issues were identified: Client conditions were progressive so it was imperative that group members continued to engage with the Community Health Service so they could be monitored for deterioration and the need for escalation of services if required, Group members had been engaged with this group for an extended period of time, forming friendships and a peer support network, Early lockdowns meant that clients were unable to leave their houses for weeks, even months at a time.